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ISO 13485:2003

Service Information

System Installation

Installation of the SpectraCell system shall be carried out by trained service personnel authorized by River Diagnostics.

User Training

On-site user training is available upon request. For further information, contact River Diagnostics or its local sales representative.

Technical support

See River Diagnostics Contact Information for the nearest office. Customers in the United States may call our toll-free service number 866-974-8373. The number for our office in The Netherlands: +31 10 2210 720.

Software Updates

Software updates are made for the SpectraCell User Interface, and the Intellitech Workstation. For the latest information on software updates, contact River Diagnostics or its local sales representative.

System Updates

River Diagnostics reserves the right to update parts of the SpectraCell system without any obligation to include these changes in any products previously manufactured. For the latest information on system updates, contact River Diagnostics or its local sales representative.

Order Information Disposables/Spare parts

For information how to order disposables for your SpectraCell system and for other enquiries, contact River Diagnostics or its local sales representative.

or send an email to : info@riverd.com

 

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